Bizline Privacy Policy

Last updated November 3, 2026

Bizline is an app for texting from your VoIP.ms numbers. It is not made by VoIP.ms and is not affiliated with or endorsed by VoIP.ms.

Bizline runs on Android (from Google Play) and iPhone (from the App Store). This policy covers both; On iPhone below lists what differs.

Deleting Your Data

• Feedback you sent (Settings → Support → Send Feedback) is the only data the Bizline developer receives. To have it deleted, email info@middletnautorepair.com with the subject Bizline data deletion and the email address you gave in the form (if any). It is deleted within 30 days, and you get a reply when it's done.
• Everything on your phone (messages, pictures, call lists, voicemails, recordings, quick replies, settings and your sign-in): delete conversations in the app, use Settings → Phone & Data → Backup & Restore → Delete All Messages, sign out choosing Delete, or uninstall Bizline, which removes everything it kept.
• At VoIP.ms: your messages, call records, voicemails and recordings are kept by VoIP.ms under its own policy. Delete them in your VoIP.ms account or ask VoIP.ms.

What the App Keeps on Your Phone

• Your messages with each number, the pictures in them (in the app's private storage, under 500 MB), your drafts, and which conversations you archived (and when you last put one back).
• Your VoIP.ms email, and your API password in your phone's secure storage (never in the app's log or settings).
• Names from your contacts, only if you turn on Show Contact Names, and only for numbers you have a conversation with.
• Your quick replies (your saved messages), in the app's database, so an export carries them.
• Your settings, and an app log of what the app did (never message text, passwords, full phone numbers or names).

All of it stays in the app's private storage, which other apps can't read. The app doesn't encrypt its database itself: Android keeps it private to the app. None of it goes to Google's cloud backup or to a new phone by device transfer.

What the App Sends, and to Whom

• Only to VoIP.ms (voip.ms): your email and API password with each request, to read your numbers and messages and to send the texts and pictures you send. Pictures are downloaded only from VoIP.ms.
• Instant Alerts (only if you turn them on, v0.90): your phone's push address from Google (Firebase Cloud Messaging) and a random code go to Bizline's alert service (bizline-push.edhensel3.workers.dev, run on Cloudflare), which keeps them until you turn Instant Alerts off. Each texting number's SMS URL Callback in VoIP.ms is set to that service's address with the code; when a text arrives, VoIP.ms sends it only the number that got the text, and the service sends your phone a push through Google saying a text arrived. The service never receives, keeps or logs the text, who sent it, your password or your contacts. Turning Instant Alerts off or signing out puts each number's callback back and deletes the code and push address from the service. The app keeps the code, your numbers' earlier callback addresses and which numbers it changed in its settings.
• Bizline Pro (v0.107): Google Play handles the subscription and its payment; Bizline never sees your card. The app asks Google Play whether Pro is owned, and keeps only when it last said so, in its settings.
• Crash reports (v0.105; on unless you turn off Settings → Phone & Data → Privacy → Send Crash Reports): when the app crashes, Google's Firebase Crashlytics receives the kind of error and where in the app's code it happened, with the app version, phone model, Android version and a random install code Crashlytics makes. Never the error's own words, your messages, phone numbers, contacts, voicemails, call records, email or passwords. Google keeps crash reports for 90 days. Turned off, nothing is sent.
• Nothing to us, to Anthropic, or to anyone else, except feedback you send yourself (below), crash reports (above) and Instant Alerts if you turn them on (above). The app has no ads, no analytics and no tracking.
• Feedback you send (Settings → Support → Send Feedback, v0.76) goes to the Bizline team's Google Form (docs.google.com), only when you tap Send: what it's about, the part of the app, your message, your email if you give it, and, with Include App and Phone Details ticked, the app version, phone model, Android version, whether calling is set up and how many numbers you have. The page lists them before you send. Nothing else goes: no phone numbers, contacts, messages, voicemails, call records or passwords. A message not sent yet is kept in the app's settings until it's sent or you clear it.
• A web link you tap in a message opens in your phone's browser or the app that owns it.
• An export file goes only where you save it, with a password if you chose one.
• Calls go only to VoIP.ms, encrypted (TLS and SRTP), through the app's own sub-account on your account (made by Set Up Calling). Its password is kept in your phone's secure storage (never the app's log or settings); VoIP.ms keeps it too, like any sub-account's. The app keeps no call history or recording; a call's audio goes only to VoIP.ms. The Calls tab reads your call records from VoIP.ms; it never asks for your phone's own call log. The Voicemails tab reads your voicemails from VoIP.ms. Since v0.79 both lists (the last 91 days of calls, and the voicemails: who called, when and how long) are also kept on the phone, so they show at once when you open the app; VoIP.ms's answer then replaces them. Call recordings, voicemails and their transcripts, and those two lists, are saved on the phone (v0.64, v0.79), in the app's private folder, so they open at once: never in Google's backup or a device transfer, never logged, removed when deleted in the app or at VoIP.ms, and all removed on Sign Out. What you delete on this phone only is remembered as those codes, so it isn't downloaded again (forgotten on Sign Out). File names are codes, never a number, a name or a time. What you archive is remembered on the phone as VoIP.ms's id for each call and a code for each voicemail: never a number, a name, a time or a message. Settings → Account → VoIP.ms Settings keeps VoIP.ms's last answer in the app's settings (your numbers and what they're set to, the email addresses and forward numbers they use, your sub-accounts' names, the transcript email, your voicemail boxes' email and the last 30 days' charges and payments), so it opens at once. It never holds a password or a PIN, is never in Google's backup, and is removed on Sign Out.
• Always On (Settings → Calls → Incoming Calls, v0.95): so the phone can sign in to VoIP.ms by itself (after a restart, or when Android restarts it), calling's server, account and password are also kept in Android's side of the app, the password encrypted with a key that stays in your phone's keystore. Never backed up, never logged; removed when you choose Standard Sync, turn calling off, remove calling or sign out.
• The Calling Test (Debug & Testing only) connects the same way with a SIP username and password you type for the test; they are never saved.

Notifications

A notification shows who texted and the start of the text. On the lock screen, your phone's own setting decides whether the text shows. With Hide Message Text, notifications say only New message.

On iPhone

• Storage: the same things are kept, in Bizline's private folders on the iPhone, protected by iOS. They're excluded from iCloud and computer backups, so they don't move to a new iPhone by a backup. Your API password and calling password are kept in the iPhone's keychain, for this iPhone only; deleting Bizline and installing it again starts signed out.
• Instant Alerts: the push address comes from Apple's push service (APNs), through Google's Firebase Cloud Messaging. The alert says only Bizline: New text; it never carries the text, who sent it or the number. The rest is as above.
• Bizline Pro: the App Store handles the purchase and its payment; Bizline never sees your card or your Apple Account. The app asks the App Store which Bizline Pro products this Apple Account owns.
• Crash reports: as above, with the iPhone's model and iOS version.
• Feedback: as above, with the iPhone's model and iOS version.
• Calls: as above (only to VoIP.ms, encrypted, through the app's own sub-account; its password in the iPhone's keychain, this iPhone only). While Bizline is open on screen it stays signed in to VoIP.ms so calls ring; it signs out when you leave it. A caller's number is shown, never logged or kept.
• Permissions: the iPhone asks the first time each is used: Microphone (calls), Contacts (Show Contact Names), Camera (Take Photo, Record Video), Photos (choosing pictures and videos to send) and Add to Photos (Save to Photos, v1.7: adding only; Bizline can't see your other pictures). Notifications are asked for when you turn on Instant Alerts. Change any of them in the iPhone's Settings → Bizline. Bizline doesn't track you, and shares nothing with advertisers or data brokers.
• Deleting: deleting Bizline from the iPhone removes everything it kept there.

Permissions

| com.google.android.c2dm.permission.RECEIVE | Added by Google's push messaging (v0.90): receiving Instant Alerts' wake-up. Not asked; nothing personal. | | com.android.vending.BILLING | Added by Google Play Billing (v0.107): buying Bizline Pro. Not asked; nothing personal. |

Camera, photos and files are chosen through Android's own camera app and pickers, so the app asks for no camera or storage permission. Save to Photos (v1.7) adds a picture or video to the gallery through Android's media store, which needs no permission on Android 10 and newer; Share hands a copy only to the app you pick in Android's share sheet. Bizline sends an attachment nowhere by itself, and its copy is deleted at the next start.

How Long Things Are Kept, and Deleting Them

Messages stay on your phone until you delete them (Delete Conversation, Settings → Phone & Data → Backup & Restore → Delete All Messages) or sign out choosing Delete. Signing out with Delete removes the messages, pictures and password; the app log and settings stay until you uninstall the app or use Android's Clear Storage for it, which removes everything. VoIP.ms keeps its own copy of your messages under its own policy.

Contact

Questions about this policy, or a request to delete data you sent through Send Feedback: info@middletnautorepair.com. This policy is also published at https://middletnautorepair.com/bizline/privacy/.